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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Paris Vapaille-Watson

September 10, 2023

5  out of  5 rating by Paris Vapaille-Watson
"Working with Keli'i and his staff has been very positive. The staff sends you emails and courtesy calls. Once a year Keli'i checks in to see if you need any help or have concerns. And his office is in Maui. I live in Oahu. We haven't met in person but the indirect care and direct care that his office gives is so great, that I when I speak with the staff, if feels like an old friend. If your looking for a good insurance company to work with in your local community. Go with Keli'i Mawae State Farm office. Auto, Rental Insurance, etc. He has your back and best interests."

Alquawn Vickers

July 29, 2023

5  out of  5 rating by Alquawn Vickers
"Keli’I provided me with very helpful information"

Nari Tabcum

July 27, 2023

5  out of  5 rating by Nari Tabcum
"I cannot recommend Keli’i enough as he went above and beyond to help me get more clarity and understanding about the ins and outs of insurance. Going from being somewhat paralyzed, deer-in-the-headlights kind, I now feel more empowered to make informed decisions due to working with him! 🙏🏼 Mahalo, Keli’i!"

Hoala Nakamakani Mano

April 14, 2023

5  out of  5 rating by Hoala Nakamakani Mano
"Keli'i has been such a blessing. He is part of the reason I chose State Farm as my insurance company. I have not met him physically but upon looking for a quote for my vehicle I noticed while speaking to Keli'i on the phone that he was very friendly, helpful, thorough, kind & easy to talk to. His customer service skills is beyond amazing. I called him and left a message lastnight after hours in regards to billing and he returned my call this morning and was able to help resolve my issues with ease. Thankyou Keli'i for being such a kind spirit.. You are appreciated 👍👍👍"
Profile photo of Charles Weaver

Charles Weaver

March 2, 2023

5  out of  5 rating by Charles Weaver
"Fast in great help"


November 30, 2022

5  out of  5 rating by Nelly
"Definitely 5 stars, thank you Keli'i for your help. Very fast and good attention."

Jas Sesepasara

November 23, 2022

5  out of  5 rating by Jas Sesepasara
"I just wanna send a huge mahalo to Lance. He was very helpful but mostly the patience he had with my bank n lender. I was about to lose it but the calmness of your attitude was on point. Again thank you for all your help in my drama needing insurance for my baby(truck). Happy Holidays Lance #teamstatefarm"

Ernest Amoral Jr

November 19, 2022

5  out of  5 rating by Ernest Amoral Jr
"Really informative & friendly service. Made me feel comfortable, taking time to explain anything I did not understand. Really impressed with the service."

Mary Newberg

November 18, 2022

5  out of  5 rating by Mary Newberg
"after shopping for car insurance online I received a million phone calls however the phone message and email message I received from Lance were the most polite so I went with State farm."

Jacob Molina

November 15, 2022

5  out of  5 rating by Jacob Molina
"They have awesome customer service and answered all of my questions. Also they tried there best to fit my needs as needed, thanks to Alisha. Great job guys much Aloha! 🤙🤙🤙"

Ross Kaplan

November 15, 2022

5  out of  5 rating by Ross Kaplan
"From the moment that I first met Keli'i, I knew that I was in good hands. He was very attentive and helpful in meeting all of my needs. A humble and genuine person with great business ethics is what you will find with this State Farm agent."

John Meyer

November 11, 2022

5  out of  5 rating by John Meyer
"Terrific, prompt, excellent service! We switched our Maui State Farm agent instead of switching insurance companies. Glad we did. Mawae's agency carries on the superior service I experienced with most State Farm agencies. Mahalo Keli'i! John -Kihei"

laura sosa

November 10, 2022

5  out of  5 rating by laura sosa
"excellent attention!"

Vivyan Gibbson

October 25, 2022

5  out of  5 rating by Vivyan Gibbson
"The process was quick, easy and affordable. Keli'i was very kind and helped me get everything I needed squared away!"

Gabriel Angel

October 15, 2022

5  out of  5 rating by Gabriel Angel
"Keli'i and the entire team at State Farm in Kihei are a great example of customer service at its best. So happy with an insurance group that really and actually cares about their customers! 5 stars all day!!"

Kelly Greenberg

September 23, 2022

5  out of  5 rating by Kelly Greenberg
"Keli’i went above and beyond by hand delivering my proof of insurance documents when I first arrived on island and didn’t have transportation. This helped immensely when it came to registering my vehicle and obtaining my Hawaii driver’s license. I highly recommend Keli’i as an insurance agent!"

Josalyn Asuncion

July 15, 2022

5  out of  5 rating by Josalyn Asuncion
"Extremely helpful! I loved how Kealii was straightforward and made me laugh throughout the process. Not stressful at all. Would recommend with 5 star ratings!!"

Layne Vegas

July 11, 2022

5  out of  5 rating by Layne Vegas
"Easy to work with and got it done"

Sandy Turley

July 9, 2022

5  out of  5 rating by Sandy Turley
"Keli'i was awesome with getting our Maui car all setup with insurance. Super patient, friendly & answered all my questions & address any concerns that we had! So thankful State Farm has an agent such as Keli'i!! Thank you again Keli'i & we look forward working with you again when we bring our other 2 cars over to Maui! Sandy"

Queen Maiava

June 4, 2022

5  out of  5 rating by Queen Maiava
"Kelii and Lance are very professional and knowledgeable. Everything that I wanted to know and understand about the policy’s that I got was explained into detail for me. They was able answer all my questions and concerns regarding the policies. I would highly recommend them to my family and friends who are seeking insurance wether it be auto, home/renters, life insurance. I can confidently say that I’m am a satisfied customer with the services that I was provided today. Mahalo Keili and Lance!"

Jo-Ann L Kalamau

June 3, 2022

5  out of  5 rating by Jo-Ann L Kalamau
"Lance was the team member I worked with. I like the way Lance patiently waited for me to get my schedule in alignment to the end product. I finally got my Auto and Renter’s insurance today. I am so shocked my premium is still lower than my previous Car insurance only. From what I understand, I now carry Auto, with added Car rental coverage; in addition to Renter’s insurance to cover all my belongings in my house. Lance did all this from Maui, to me in Hilo. So you see how much I trust Lance by mobile phone. Amazing how I can feel relieved just by mobile phone. Thus far, I have no regrets leaving an Auto insurance company I was with for over, at least, eight years. Thank you so much, Lance. I look forward to excellent service in the future with you, Alicia, and Keli’i. A Happy Customer, Jo-Ann Kalamau Hilo, Hawai’i"

Ashley Mannoia

April 7, 2022

5  out of  5 rating by Ashley Mannoia
"Keli'i was very helpful, professional, and kind. Highly recommend using him for your insurance needs!"

Kaua Everett

March 15, 2022

5  out of  5 rating by Kaua Everett
"I went to Kelii for life insurance. With the increasing uncertainty of life expectancy, I was terrified to pass away without leaving my family with something. Kelii was there to listen and understand my concerns. He genuinely cared about finding the best coverage for me. Now I can find comfort in knowing that my family won’t struggle financially if something were to happen to me. Kelii is a CHARACTER! He is knowledgeable, genuine, understanding, annnnddd HELLA funny. It’s nice to know someone has your back in times of stress and uncertainty. I can’t imagine working with anyone else."

Ethan Collins

March 9, 2022

5  out of  5 rating by Ethan Collins
"Keli’i was awesome, very personable and knowledgeable. Walked me through the whole process with great customer service, and had some of the best rates in town. Would highly recommend for any out of state drivers, or anyone else"

Island Plumbing & Design

March 8, 2022

5  out of  5 rating by Island Plumbing & Design
"We've had State Farm for many years now, and recently switched over to Keli'i when we heard of his new office in Kihei. It was a seamless transition and pleasure to work with him. He even did a home visit to discuss our current policies and updated things that have been overlooked in the past. As a small business owner myself, it's nice to find people who genuinely care about your families well being. Being with Keli'i's team makes us feel confident that we will be taken care of in whatever situation. Mahalo Keli'i and your team for handling all our insurance needs!"